Privacy Policy – Vishal Laundry & Dry Clean

Last Updated: 08 January 2026

At Vishal Laundry & Dry Clean (“we”, “us”, “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website vishallaundry.com or our services.

By accessing or using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

1.1 Personal Information

Provided voluntarily when you:
✔ Fill booking / contact forms
✔ Request pickup & delivery
✔ Contact us via phone, email or WhatsApp

This may include:

Name
Phone number
Email address
Pickup & delivery address
City & locality
Order details
Feedback / reviews

1.2 Automatically Collected Information

When you browse our website, we may collect:

IP address
Browser type
Device information
Pages visited
Cookies & analytics data

We use tools such as Google Analytics for website improvement.

2. How We Use Your Information

We use your information to:

✔ Provide laundry & dry-cleaning services
✔ Process bookings & delivery
✔ Communicate with you regarding services
✔ Send service updates or confirmations
✔ Improve our website & customer experience
✔ Maintain records as required by law
✔ Prevent fraud or misuse

We do NOT sell or rent your personal data to anyone.

3. WhatsApp, Calls & SMS Communication

By contacting us or submitting a form, you consent to receive:

✔ Calls
✔ WhatsApp messages
✔ SMS
✔ Email

related to your service requests.

You may request to stop communication anytime.

4. Payments & Security

If payments are made online (where applicable):

✔ We do NOT store card or bank details
✔ Secure payment gateways are used

Offline cash payments are recorded only for service billing.

5. Data Protection & Security

We take reasonable security measures to protect your data from:

✔ Unauthorized access
✔ Loss or misuse
✔ Disclosure

However, no online system is 100% secure — you share information at your own risk.

6. Cookies Policy

Our website may use cookies to:

✔ Improve browsing experience
✔ Track website performance
✔ Analyze traffic

You can disable cookies in browser settings.

7. Sharing of Information

We may share information only with:

✔ Delivery partners
✔ Employees
✔ Service providers assisting operations
✔ Legal authorities when required

We do not sell or trade personal data.

8. Third-Party Links

Our website may contain links to external websites
(e.g., WhatsApp, payment gateways, social platforms).

We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for children under 13 years of age.
We do not knowingly collect children’s personal data.

10. Your Rights (India)

You have the right to:

✔ Request correction of personal data
✔ Request deletion (where possible)
✔ Withdraw communication consent

11. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated date will always appear at the top.

12. Contact Details

Vishal Laundry & Dry Clean
Shiv Puri, Near Sardar Ki Kothi,
Laldanth Road, Haldwani,
District Nainital, Uttarakhand – 263139
📧 Email: info@vishallaundry.com
📞 Phone: 9997366718

Privacy Policy